Frequently Asked Questions

  1. What is MuchBetter?
  2. Do I need to install the MuchBetter app to deposit funds?
  3. Can I use my existing MuchBetter account to deposit funds?
  4. How do I top up my MuchBetter account?
  5. How do I deposit to my account using MuchBetter?
  6. Are there any fees associated with MuchBetter deposits?
  7. How long does it take to receive the money transferred into my account?
  8. Can I withdraw through MuchBetter?
  9. Which currencies does MuchBetter transact in?

1. What is MuchBetter?

MuchBetter is an online mobile payment solution that allows you to securely and conveniently deposit and transfer funds online.

2. Do I need to install the MuchBetter app to deposit funds?

Yes, you need install the MuchBetter app on your mobile phone and sign up for an account to deposit funds. The MuchBetter app is available globally from the Google Play Store and Apple App Store. Please visit www.muchbetter.com to sign up for a free MuchBetter account.

3. Can I use my existing MuchBetter account to deposit funds?

Yes, you can deposit funds from your existing MuchBetter account.

4. How do I top up my MuchBetter account?

MuchBetter offers multiple payment methods to top up your account. You can see the methods available for top up within the app under ‘Top up’ section.

5. How do I deposit to my account using MuchBetter?

  • Log in to your account.
  • Click on ‘DEPOSIT’ to go to Cashier and Select ‘MuchBetter’ option.
  • Enter or select your preferred deposit amount and bonus code (if applicable), then click on 'Deposit'.
  • You will receive a notification from MuchBetter app on your mobile phone.
  • Open the MuchBetter app on your mobile phone to complete the transaction.
  • Funds will be credited to your account instantaneously as you complete the transaction.

6. Are there any fees associated with MuchBetter deposits?

No, we do not charge any fee for MuchBetter deposits.

7. How long does it take to receive the money transferred into my account?

On initiating a MuchBetter deposit, you must complete the transaction from MuchBetter app installed on your mobile phone. Funds will be credited to your account as soon as you complete the transaction.

8. Can I withdraw through MuchBetter?

MuchBetter is also available for withdrawals, provided that you have made a successful deposit using this method in the last 180 days.

9. Which currencies does MuchBetter transact in?

MuchBetter supports transactions in EUR, GBP and USD currencies.