Bank Transfer Frequently Asked Questions

Deposits

  1. What’s an Instant Bank Transfer?
  2. What’s the difference between an Instant Bank Transfer and Bank Wire Transfer?
  3. How do I send an Instant Bank Transfer?
  4. How long does it take for the deposit to reach my account?

Withdrawals

  1. Are there any transaction fees for Fast Bank Transfer withdrawals?
  2. Can I withdraw via Fast Bank Transfer?
  3. How do I withdraw using Fast Bank Transfer?
  4. What’s the minimum and maximum amount I can withdraw using Fast Bank Transfer?
  5. How long does it take for me to receive the withdrawal?
  6. Can I withdraw the same day I deposit through Fast Bank Transfer?
  7. Can I withdraw more than my initial deposit using Fast Bank Transfer?

Deposits

1. What’s an Instant Bank Transfer?

It’s a transfer of funds from one bank account to another. In most cases, you’ll need to log in to your online bank account and authorize the transfer or authorize your bank to initiate the transfer.

2. What’s the difference between an Instant Bank Transfer and Bank Wire Transfer?

An Instant Bank Transfer is a transfer of funds from one domestic bank to another whereas a Bank Wire Transfer is a transfer of funds from one international bank to another. An Instant Bank Transfer is much faster than the Bank Wire Transfer.

3. How do I send an Instant Bank Transfer?

Simply follow the steps below:

  1. Log into your account.
  2. Select ‘Deposit’ in the cashier.
  3. Click on ‘Instant Bank Transfer'.
  4. Note down and enter the unique Payment Code in your bank's online banking portal and transfer your deposit to us.
  5. The unique Payment Code can be used as a reference number for future deposits.
  6. Go to your bank or log into your account and request an Instant Bank Transfer using the Payment Code you obtained with a deposit amount.

4. How long does it take for the deposit to reach my account?

Instantly for the major banks shown on Cashier deposit page of Instant Bank Transfer. There you will also find more information on the supported banks for which the funds will be processed and transferred to your gaming account within 1 business day.


Withdrawals

5. Are there any transaction fees associated with Fast Bank Transfer withdrawals?

We don’t charge a transaction fee for withdrawals via Fast Bank Transfer.

6. Can I withdraw to Fast Bank Transfer?

Yes, you can withdraw using Fast Bank Transfer.

7. How do I withdraw using Fast Bank Transfer?

  1. Log in to your account.
  2. Go to the cashier and select 'Withdrawal'.
  3. Click on the Fast Bank Transfer logo.
  4. Enter or select your withdrawal amount and fill in your bank details (for the bank you want to withdraw to), then click on 'Withdrawal'.
  5. If the transaction is successful, you will see the message 'Successful Withdrawal' and a unique transaction ID that you should keep for your records.

8. What’s the minimum and maximum amount I can withdraw using Fast Bank Transfer?

The minimum withdrawal via Fast Bank Transfer is 10.00 EUR equivalent and the maximum amount is 250 000.00 EUR equivalent.

9. How long does it take for me to receive the withdrawal?

Once approved, within 2-4 business days.

10. Can I withdraw the same day I deposit through Fast Bank Transfer?

Yes.

11. Can I withdraw more than my initial deposit using Fast Bank Transfer?

Yes. However, please remember that all withdrawals are first approved by our internal review team. Once the withdrawal is processed it will take 2-4 business days to reach your bank account.