How do I verify my identity?
You must complete the following steps to have full access to your account after its created:
1. Your account is created, where you are able to deposit up to a total of €800, bet with our full complement of sports betting and casino games – however, you will not be able to withdraw.
2. Your 30-day grace period will begin, where you must confirm your identity by uploading a photocopy, or taking a picture, of an identification document (passport or national identity card) including your full name, date of birth, place of birth, nationality and photograph. We’ll also need a verification of your address. You can send us documents via:
- Our online uploader tool
- Android and iOS apps
- Email – documents@bwin.gr
3. We will need to verify your documents. We aim to review and process documents within 24 hours. You will not be able to continue to use your account unless you provide us with one of the following: a utility or mobile phone bill, bank statement, tax statement with issue/copy date within 3 months (in PDF format), or a special use residence certificate via gov.gr (in PDF format).
4. Once your name, age, address and nationality have been verified, you will have full access to all the functionality of your account.
5. Once this is all sorted, you’ll be fully verified.
For further info on the processing of data during the verification process, please check our Terms and Conditions.